Same app for you, your cleaners and your customers.
Surprise your customers and increase your sales with easy-to-do coupon campaigns. Whether this is a first-time customer or a 100-time customer, show him/her how precious it is for you.
Your customer is at the very heart of your business. Reward your most precious customers with special discount coupons in the most professional manner possible.
Would you like to reserve your preferred service online in a few clicks only? We think you do! And we think your customers do, too! The HouseService365 application comes with a built-in Customer Portal where your customers can book their services (Online Booking can be synchronized with your Price Book). You’ll instantly see their booking under your calendar and scheduled work page.
Get crucial information about your customer before approaching him or her. HouseService365 CRM offers you a long list of customer relationship indicators like customer satisfaction, online activity, recurring plans status, invoice history and status, and many others.
Great service sales don’t happen by chance! Knowing your customer satisfaction rating will allow you to take immediate action on what went well or poorly. HouseService365 has a built-in job rating system that will allow you to measure customer satisfaction globally or individually (per customer).
Create and track custom recurring plans in the simplest way possible to meet any of your customers' needs. HouseService365 allows you to build, in a few clicks, recurring plans for the next 10 years that are easy to update and track in your team calendar. Inside a plan you can define the services, supplies, and even the overheads required to meet your customers' expectations and closely track the overall service delivery profit and investment.
Don’t miss a penny in your job or service estimation process. Learn from your own experience and get 100% accuracy by using Job Templates specially designed to help you predict any kind of effort. To make things even more accurate, the Job Templates have separate sections for services, supplies, and even overheads.
Acting fast is a must these days. Create unlimited "draft jobs" with sections dedicated to services, supplies, and even overheads to act fast and stay ahead of your competitors. To get a job estimate, just change a few numbers, and it’s done! In addition, all items within a job template can be synchronized with your price book in a single click for quick price updates.
Winning a bid is never easy. HouseService365 Job Templates are very versatile allowing you to offer discounts per item, per section (services, supplies, overheads) or per job/project.
HouseService365 comes equipped with a Price Book organized into services, supplies, overheads and Job Templates (for complex services or projects). At your request, you can publish your services on Customer Portal for Online Booking.
Celebrate your customers by offering them anniversary gifts. Messages like "Thank you for being our customer for the past 6 months... get 10% off for this service" or "We always treat our first-time customers... get 10% off for this service" will definitely make your customer fall in love with you. It’s on you to be creative and, of course, to deliver a great service.
Provide your customers with a one-of-a-kind website where they can reclaim coupons, book services, check job status in real time, view a job history, respond with feedback, and many other things. We’re 100% they will love you for this.
Would you like to have a history of your preferred service orders? We think you do! And we think your customers do, too! You can send invitations to any of your customers to get access to Customer Portal where, among other things, he or she will be able to see all jobs.
HouseService365 has a built-in Job Review System that allows you to get ratings and reviews for any job or service delivery, allowing you to much better understand your customers' expectations.
Keeping a long-term relationship with multiple customers over multiple employee generations has no meaning without Customer Relationship Management capabilities. You get a Customer Relationship Dashboard for each customer with HouseService365 software, allowing you to know the status and health of your relationship at any time.
Showcase your professionalism and set yourself apart from competitors with branded form Templates. Any form that you create with HouseService365 and then distribute to your customers can be branded with your company Logo. Also, the Customer Portal can be branded with your logo, putting your company in a strong positive light and contributing to a positive perception from your customers.
Work like a Pro with full transparency by always keeping your customers informed about the status of their service request and delivery.
Provide an open channel for your customers to review the quality of your service deliveries. This is a must these days for any professional service delivery company. HouseService365 makes this process trivial for your customers, truly making you look like a Pro.
Forget about paper forms and work like a pro with electronic forms! Any form you produce in HouseService365 software can be shared with your customers in digital format. This is more or less business-as-usual these days, and many of your customers will simply love this way of opening and closing deals. Combined with the fact that they’ll have online access to a history of all these forms will again make you really look like a Pro.
Getting things simple is not simple. To help with that, any job or estimate you create in HouseService365 is made of a few customizable execution steps (similar to milestones). This way, you and your employees won’t need to remember any steps once you create a job or estimate; it’s all there, sitting in front of you and your employees.
You don’t need to adapt your business to HouseService365. This software was built so it can adapt to your own way of working. The Job flow designer allows you to add or edit any step you find important into the job execution workflow (from scheduling and dispatching to completion). You can also use the Job stage designer to adjust the process/workflow for your Estimates.
Avoid redundant work by using job templates. In 1 single job template - which is part of your Price Book - you can add 1 or multiple services along with necessary supplies (+ overheads if necessary). This is also a great tool to define more complex jobs that include a suite of services. Furthermore, any template can be synchronized with your services, supplies, and overhead database with a single click (services, supplies, and overhead are also included in your price book).
HouseService365 has a built in Recurring Plans management system aiming to simplify the definition and tracking of recurring jobs. Once you've assigned and scheduled a plan for a customer, you'll receive calendar notifications for any occurrences, and each calendar occurrence can be converted into a job with a single click. Nevertheless, each occurrence can be updated according to the customer’s needs.
Again...you don't need to adapt your business to the software. Instead, adapt the software to your business. Every Form inside the software can be customized according to your needs. You can customize your Invoices, Estimates, Tasks, Lists of supplies, Etc. Form customization means:
Keep your entire staff on the same page with the HouseService365 Team Calendar. Get a quick overview of ALL scheduled jobs, estimates, and events, as well as assigned people and other details.
Dispatch any job or estimate in few clicks only. Your assigned field personnel will also receive an email containing all job details. Combined with the Calendar Scheduling Assistant, dispatching jobs and estimates will become the easiest part of your business.
Generating invoices or estimates is always just 1 click away. Once you fill in the services and supplies, you can generate any form from the lists, including estimates and invoices.
When you perform a job or estimate assignment, the job or estimate scheduler will show you the available personnel immediately. You don’t need to scroll your calendar from left to right and from top to bottom to find available people. Because they are already there!
Whenever an estimate is created in the system, you can automatically share it with your customer for approval. Once the customer approves your offer, you can convert your estimate into a job in 1 click.
Notify your customer whenever a job execution step is marked as COMPLETE (this is also valid for the custom job/estimate execution steps). This is an automated built-in feature in HouseService365 aiming to boost your professionalism, transparency and efficiency in front of your customers and, last but not least, in front of your competitors.
Allow your field personnel to work faster and easier. Google Maps is integrated in HouseService365 for easy customer address localization. When a dispatch takes place, your field technician only needs to open the job details tab which incorporates the customer/job location shown on Google Maps.
You don't need to adapt your business to the software. Instead, adapt the software to your business. HouseService365 allows you to define the Jobs and Estimates execution steps. Add or remove stages/flags to 100% fit your ways of working. Moreover, whenever you mark a stage as COMPLETE, you can automatically inform your customer about current job status.
The job or estimate scheduler will show you instantly the available personnel when you perform a job/estimate dispatch or assignment. You don’t need to scroll your calendar from left to right and from top to bottom to find available people. Because they are automatically listed inside calendar entry!
Avoid redundant and time-consuming work by using Job Templates. In 1 single template - which is part of your Price Book - you can add 1 or multiple services along with the necessary list of supplies (+ overheads if necessary). This is a fantastic tool to define both simple and very complex jobs that include a suite of services. Moreover, any job template can be synchronized with your services/supplies/overheads database in 1 click (the services/supplies/overheads are also part of your Price Book).
Again...you don't need to adapt your business to the software. Instead, adapt the software to your business. Every Form inside the software can be customized according to your needs. You can customize your Invoices, Estimates, Task, Lists of supplies, Etc. Form customization means:
Enjoy the full features stack for free without any credit card or commitment. We promise you’ll quickly understand why maintaining and repairing and renovating homes is much easier, faster and better with HouseService365.Get Started Now